Refund Policy

At LiveReviews.Online, we are committed to providing our customers with high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a refund policy subject to the following terms:

1. Eligibility for Refund

  • Printed Products: Refunds for printed products (e.g., printer ink, printer paper, etc.) are eligible within 14 days from the date of purchase. To qualify for a refund, the product must be unused, unopened, and in its original packaging.
  • Digital Products (including antivirus software): Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or activated. If you encounter technical issues or are dissatisfied with the product, please contact our support team for assistance, and we will make every effort to resolve the issue.

2. Non-Refundable Items

  • Products that have been opened or used.
  • Digital downloads, once the product has been activated.
  • Any items marked as "Final Sale" or "Non-Returnable."

3. How to Request a Refund

To request a refund, please contact our customer support team at info@livereviews.online with your order number, proof of purchase, and a brief explanation of why you are requesting the refund.

  • Refund requests for printed products must be submitted within 14 days from the date of purchase. After this period, we cannot process a refund for physical products.
  • For digital products, please ensure you have not activated or downloaded the software before contacting us for assistance or a refund request.

4. Processing Refunds

  • Refunds will be processed to the original payment method. Please allow up to 10 business days for the refund to be reflected in your account, depending on your payment provider.
  • Shipping fees are non-refundable. If the product was delivered with free shipping, the cost of shipping will be deducted from the refund amount.

5. Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will issue a full refund or provide a replacement at no additional cost.

6. Exchanges

We do not offer exchanges for products purchased. If you need a different product, please initiate a return for the original item and place a new order.

7. Customer Support

If you need assistance or have any questions regarding your order or our refund policy, please reach out to our customer support team at info@livereviews.online. We are happy to help.